The processing of your return will take longer if multiple orders are returned in a single return package. Please note: Please ensure to package each order separately. Use the prepaid return label option in our Returns Portal below to get your store credit more quickly! 5-7 business days after your item(s) are delivered to us, returns are processed. Most returns receive store credit in the form of a Fashion Nova gift card as a refund. To return an item, you have 30 days from the date of delivery. Depending on your financial institution, the refund amount may take up to 10 business days to Quickly and easily return your item(s) through our Returns Portal! Only US customers will be able to purchase a return shipping label but the returns portal is open to all customers. How refunds workįashion Nova will take 2-5 business days to clear your refund. The majority of returns are refunded via store credit in the form of a Fashion Nova gift card. You have 30 days from the date of delivery to return your item. There are three options for returning a Fashion Nova product, per their return policy: by mail, in-store returns, or their online return form. Within seven days of receiving the item, please report any defective, incorrect, or damaged items to Fashion Nova here. The Fashion Nova E-Gift Card has no expiration date and can be used immediately at any Fashion Nova physical location. They’ll give you store credits as soon as you return something (Fashion Nova E-Gift Card Re). Each return must be accompanied by an order packing slip that specifies the item being sent back. For the items listed below that are marked as “final sale,” refunds are not available.Įach item must be new, unused, stain-free, and wearing its original tags. You must return the item and provide all required documentation within 30 days of purchase to receive the refund voucher. In our article today, we’ll go over Fashion Nova’s return policy in detail so that you fully understand it.Īccording to Fashion Nova’s return policy, you will be given a store credit instead of a cash refund. You can return any item from them that you are unhappy with if you want to. For online returns, you’ll either receive store credits or a gift card. For a legitimate in-store return, they will only give you store credit. Only returns with a valid receipt and all tags still attached are accepted within 30 days of the original purchase date.
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